Shipping policy

Shipping Policy

1. Order Processing
All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:

• Domestic (within united states): [5-8 business days]

Delivery times may vary due to factors beyond our control (e.g., customs delays, postal service issues).

3. Shipping Locations
We currently ship to The United Sates.
If your country is not listed at checkout, please contact us at [riverlivingg@gmail.com] to see if we can arrange delivery.

4. Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number and link to track your package.

5. Lost, Damaged, or Delayed Orders
We are not responsible for lost, damaged, or stolen packages once they are in the hands of the carrier. If your order arrives damaged, please contact us within 5 days of delivery with photos of the item and packaging so we can resolve the issue.

6. Customs, Duties, and Taxes
Your order may be subject to import duties and taxes, which are imposed once a shipment reaches your destination country. You are responsible for any such charges.

7. Contact Us
If you have any questions about this Shipping Policy, contact us at:
📧 riverlivingg@gmail.com